Facilities

Such is the nature of air travel (particularly long-haul air travel) that you might find yourself with a few hours to kill in CDG. Fortunately there are good facilities in place to make sure you comfortable and healthy.

Help points

There are several information points throughout the airport, clearly identified by the internationally-recognised lower case I (i). Every help desk will have an English speaker.

TOP TIP: They are especially useful because they give out free maps of the airport, which is very useful: even if you consider yourself to be good at finding your way around new places, the sheer size of CDG and its many terminals can be very confusing.

Lost property

If you’ve misplaced something at Charles de Gaulle, it’s worth checking with the airport’s lost and found department to see if anything has been handed in. The contact details for lost property in each terminal are as follows.

Terminals 1 and 3: +33 (0) 1 48 62 13 34, objetstrouves-cdg1@adp.fr

Terminal 2: +33 (0) 1 48 16 49 66, objetstrouves-cdg2@adp.fr

Internet access

Orange (the colour, not the phone network) multimedia terminals where the internet can be accessed, music downloaded and pages printed, are located throughout the terminals. They are not cheap, however, at €1.50 for 10 minutes. There are also internet cafes in terminals 1, 2E and 3, where access is slightly cheaper, €5 an hour.

There are business workstations, with desks and powerpoints, in terminals 1 (after passport control), 2D (at gates 55 and 70), 2E (after passport control), 2F (after passport control) and 2G (in the boarding area).

TOP TIP: In every terminal there is at least one PlayStation 3 stop, where you can game to your heart’s content for free.

Medical aid

There is a 24 hour health centre in terminal 2F, as well as pharmacies in terminals 1, 2A, 2B, 2C, 2D, 2E and 2F.

Toilets

There are toilets in every terminal, and all have disabled access. Some also have showering and cleaning facilities and baby-changing facilities.

Prayer rooms

There are a couple of multi-faith prayer rooms for meditation and reflection, one serving terminals 2A to D and one serving terminal 2F. There are a number of religious leaders who can be contacted and who organise more formal services for the Catholic, Protestant, Jewish and Muslim faiths.

Luggage

All airport left luggage offices have now closed due to security reasons. However, the company Baggage Du Monde does offer a luggage storage service ( min 6 hours) where your bags can be stored for longer than 24 hours if necessary. Baggage du Monde can be located at Terminals 1, 2A and 2F.

The costs are as follows:

6 hours – 6EUR

6 – 12 hours – 12EUR

12 – 24 hours – 15EUR

2 – 4 days – 7.50EUR per day

5 days + – 5EUR per day

For more information please call Baggage du Monde on: +33 1 34 38 58 90